How TO Request Help

The ACLU of Mississippi is unable to accept telephone or walk-in complaints. Please use the online complaint form, or request a paper form by calling 601-354-3408. (Leave your name and address and we will mail you a form.)

Until we receive the intake complaint form, we cannot consider your case, so please fill out the form and submit it promptly. If you have any pending court dates, you should appear in court on those dates so that you do not face any contempt charges.

Be sure to provide all necessary information for contacting you by mail and by telephone. It is also helpful to include your email address if you have one. (If you are jailed or being held in another temporary facility, please include the name and contact information of a close relative or friend who will always know where you are.)

Before submitting a complaint, read the following information:

When requesting assistance from us, be careful with any upcoming deadlines.  If you have any pending court dates or similar deadlines, you should appear in court on those dates so that you do not face any contempt charges and continue to seek legal assistance elsewhere while we investigate your complaint and determine whether we can help you.

Other FAQs

  • How does the ACLU intake process work?
    • Each complaint is reviewed by staff to determine whether it constitutes a civil rights or civil liberties problem with which the ACLU of Mississippi may be able to help. There are many factors that go into determining whether we may be of assistance at any given time, including availability of staff, resources and timing.
    • If the ACLU of Mississippi is able to offer assistance after your initial intake, we will contact you to gather more information about your situation. If your situation is time sensitive, please continue to look for help elsewhere while we review your complaint.  It may take several weeks for us to determine whether we can help you.
    • If we are not able to offer assistance, we will similarly contact you by phone, mail or email. In either case, because of our small size and the large volume of complaints that we receive, it will take at least a few weeks to let you know of our decision. 
    • If you do not hear from us within eight weeks from the date you submit your complaint, then our caseload is such that we regrettably are unable to assist you.
  • Has the ACLU of Mississippi agreed to represent me once I submit my complaint to the intake system?
    • No.  Submitting a complaint to our intake process does not guarantee that the ACLU of Mississippi will provide legal assistance or advice.  We receive many requests for assistance each month, and there are many cases and problems of unfairness and injustice which the ACLU of Mississippi is simply unable to handle.