LGBTQ Cultural Competency CLE

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Welcome to this LGBTQ Cultural Competency CLE!

This page has all of the resources necessary to complete the on-demand, self-guided 1-hour credit. A centralized folder of all necessary materials, including additional reading and resources, suggested next actions, and the reflection form required to receive credit for the CLE training, can be accessed through this Google Drive folder.

Materials and Resources

This free training covers the following topics:

Cultural competency: why it’s important; serving LGBTQ clients matters; some of the challenges facing this community.
LGBTQ terminology: important concepts and commonly used terms to understand for working with LGBTQ clients.
Creating a welcoming and arming environment: barriers that LGBTQ clients face in accessing legal services, and how your office can help mitigate or overcome them; intake interview examples; pronoun tips.
Intake and case handling best practices: guidelines for how to conduct intakes, maintain records, and handle cases for all clients in a way that is respectful of LGBTQ communities, and that honors every client’s sexual orientation and gender identity/expression.

This embed will serve content from {{ domain }}. See our privacy statement

Welcome to this LGBTQ Cultural Competency CLE!

Materials and Resources

This free training covers the following topics:

Cultural competency: why it’s important; serving LGBTQ clients matters; some of the challenges facing this community.
LGBTQ terminology: important concepts and commonly used terms to understand for working with LGBTQ clients.
Creating a welcoming and arming environment: barriers that LGBTQ clients face in accessing legal services, and how your office can help mitigate or overcome them; intake interview examples; pronoun tips.
Intake and case handling best practices: guidelines for how to conduct intakes, maintain records, and handle cases for all clients in a way that is respectful of LGBTQ communities, and that honors every client’s sexual orientation and gender identity/expression.

Self Reflection

Start here with a short self reflection.

Reflect in writing (not to be turned in)

What has been your own past experience working with LGBTQ populations or clients?
What questions do you have about LGBTQ cultural competency work?
What strengths and resources do you bring to this work?
Are there things you would like more information about?

CLE Steps_Webpage Expandable Cards-04.png

Reflect in writing (not to be turned in)

What has been your own past experience working with LGBTQ populations or clients?
What questions do you have about LGBTQ cultural competency work?
What strengths and resources do you bring to this work?
Are there things you would like more information about?

Review Materials

Review materials before beginning.

Review the materials in the Google Drive subfolder. The following resources are included:

ABA Sexual Orientation and Gender Identity Best Practices (15 pages)
Statistical snapshot (4 pages)
Tips for Advocates and Facts about Clients (English & Spanish) (2 pages)
LGBTQIA+ Acronym Cheatsheet (2 pages)
Gender-bread Person (5 pages)
Defining LGBTQ E-Book (37 pages)
Worksheets (15 pages)
Printable LGBTQ Justice Project Flyers (3)

Materials and Resources

CLE Steps_Webpage Expandable Cards-05.png

Review the materials in the Google Drive subfolder. The following resources are included:

ABA Sexual Orientation and Gender Identity Best Practices (15 pages)
Statistical snapshot (4 pages)
Tips for Advocates and Facts about Clients (English & Spanish) (2 pages)
LGBTQIA+ Acronym Cheatsheet (2 pages)
Gender-bread Person (5 pages)
Defining LGBTQ E-Book (37 pages)
Worksheets (15 pages)
Printable LGBTQ Justice Project Flyers (3)

Materials and Resources

Watch & Engage with the Lecture

Watch and engage with the CLE lecture.

The lecture (available at the top of this page, in the Google Drive folder, and on YouTube) follows the following topics:

Cultural Competency: why it's important, why serving LGBTQ clients matters, and some of the challenges facing this community.
LGBTQ Terminology: important concepts and commonly used terms to understand for working with LGBTQ clients
Creating a Welcoming and Affirming Environment: barriers that LGBTQ clients face in accessing legal services, and how your office can help mitigate or overcome them; intake interview examples; pronoun tips
Best Practices: guidelines for how to conduct intakes, maintain records, and handle cases for all clients in a way that is respectful of LGBTQ communities, and that honors every client's sexual orientation and gender identity/expression

CLE Steps_Webpage Expandable Cards-06.png

The lecture (available at the top of this page, in the Google Drive folder, and on YouTube) follows the following topics:

Cultural Competency: why it's important, why serving LGBTQ clients matters, and some of the challenges facing this community.
LGBTQ Terminology: important concepts and commonly used terms to understand for working with LGBTQ clients
Creating a Welcoming and Affirming Environment: barriers that LGBTQ clients face in accessing legal services, and how your office can help mitigate or overcome them; intake interview examples; pronoun tips
Best Practices: guidelines for how to conduct intakes, maintain records, and handle cases for all clients in a way that is respectful of LGBTQ communities, and that honors every client's sexual orientation and gender identity/expression

Reflection Form

Fill out the reflection form for 1-hour CLE credit.

Fill out the “CC CLE Review Questions” form.

You must fill out this form to recieve credit for the CLE training and/or to become a LGBTQ Justice Project referral attorney.

CC CLE Review Questions Form

CLE Steps_Webpage Expandable Cards-07.png

Fill out the “CC CLE Review Questions” form.

You must fill out this form to recieve credit for the CLE training and/or to become a LGBTQ Justice Project referral attorney.

CC CLE Review Questions Form

Practice What You've Learned

More tips and strategies for creating equitable spaces for LGBTQ+ people.

Practice introducing yourself with your pronouns and add them to your email signature, Zoom profile, and business card.
Share this webpage or the LGBTQ Cultural Competency Folder and video with fellow attorneys and legal support staff.
Print flyers advertising the LGBTQ Justice Project to put in places you think are LGBTQ-friendly in your town, print our LGBTQ-affirming posters for your office, and ask us for our LGBTQ Justice project brochures to share with your community and in your offices.
Fill out the worksheets to assess your organization's current strengths and gaps in creating a welcoming environment.
Sign up as a referral attorney.

CLE Steps_Webpage Expandable Cards-08.png

Practice introducing yourself with your pronouns and add them to your email signature, Zoom profile, and business card.
Share this webpage or the LGBTQ Cultural Competency Folder and video with fellow attorneys and legal support staff.
Print flyers advertising the LGBTQ Justice Project to put in places you think are LGBTQ-friendly in your town, print our LGBTQ-affirming posters for your office, and ask us for our LGBTQ Justice project brochures to share with your community and in your offices.
Fill out the worksheets to assess your organization's current strengths and gaps in creating a welcoming environment.
Sign up as a referral attorney.